Landlord Insurance: Buy To Let Insurance FAQ
Who are Letprotector.co.uk?
Letprotector.co.uk forms part of the Insurance Protector Group (IPG) which are trading styles of Commercial Express Quotes Limited. We are an insurance intermediary that specialises in providing a range
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Is immediate cover available?
Yes. Cover can be arranged online or over the phone by calling us during office hours.
How much will it cost?
The insurance premium required will depend on a number of different underwriting factors that are determined during the quotation process. Your proposal/statement of fact shows the cover you have selected and the choices you will have made depend on your own personal circumstances. Read more on landlord insurance underwriting factors.
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How can I pay for my policy?
You can choose from a number of easy payment methods. We accept most major debit/credit cards or if you would prefer to spread the cost of your insurance by direct debit we offer a facility that will spread your premium over eight monthly installments (subject to a small interest charge). Our direct debit facility is only available on policies incepted over the telephone.
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Where can I find more information about the cover provided
More information surrounding the cover provided by our landlord insurance policies can be accessed through visiting our product details page.
How do I make a claim?
All claims are sourced and handled by professional and experienced claims handlers. To report a claim and/or incident at the premises please immediately refer to the back of your property related insurance policy…
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How do I change or cancel my policy?
If you wish to make a change to/or cancel your landlord’s insurance policy you will need to put the request in writing. This can be done through the existing customers page or contacting us by post or email.
What is my information used for?
We collect and use your personal information to allow us to give you a landlord, buy to let or property related insurance quote. Or to enable us to process the purchase or administer the mid-term adjustment of a property related insurance policy. Such information may include your name, business
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Is my information protected?
When you take out an insurance policy with letprotector, protecting your privacy is important to us and we promise to respect and safeguard your personal information by all means possible. All personal information about you will be treated as private and confidential (even when you are no longer a customer), except where the disclosure is made at your request or with your consent in relation to administering your insurance, and except where law requires us.
What can I do if I’m not satisfied?
If you are not wholly satisfied with the cover provided by your landlords insurance policy or the service provided by IPG you have the right to cancel your policy. Please refer to the back of your policy wording for further details. If you choose to cancel the policy within 14 days you will be entitled to a full refund on the premium you have paid. Read more…
